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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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adrian brown-young

July 1, 2026

5  out of  5
rating by adrian brown-young
"Today I had the pleasure of being assisted by Quinta, absolutely fabulous experience! She was polite, courteous, attentive, and extremely knowledgeable! I cant tell you how she made my day!! I love Rodney Shannon Statefarm!"
We responded:
"Thanks so much for the amazing review, adrian! We really appreciate your support here in Brooklyn . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Nephthalie Delcy

June 30, 2026

5  out of  5
rating by Nephthalie Delcy
"Quita B was very attentive with helping my family update the car insurance policy! Thank you!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Rodney Shannon’s Team! We deeply appreciate your kind words here in Brooklyn . "
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Sonia Molina

June 30, 2026

5  out of  5
rating by Sonia Molina
"The person I spoke with was knowledgeable and very helpful in answering my questions. Her demure was exceptional and I was comfortable speaking either her."
We responded:
"Sonia, thank you for your wonderful review of State Farm Agent Rodney Shannon’s Team!"
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Paul

June 23, 2026

5  out of  5
rating by Paul
"State Farm agent Jay is as professional, concerned and courteous as one could imagine. He helped us solve a bureaucratic situation that was resolved due to his diligence and perseverance. He is highly recommended!"
We responded:
"Thank you for your kind review of State Farm Agent Rodney Shannon’s Team. We appreciate it!"
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Sadiki Marshall

June 17, 2026

5  out of  5
rating by Sadiki Marshall
"My Agent was very helpful with great communication."
We responded:
"Thank you for taking the time to leave such a great review, Sadiki. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Estefania Tejeda

June 12, 2026

5  out of  5
rating by Estefania Tejeda
"Gracias Moises por el buen servicio"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Rodney Shannon’s Team. "
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Nurse Amorly

June 11, 2026

5  out of  5
rating by Nurse Amorly
"When I called regarding additional charges for my homeowners insurance, Quita took the time to clearly explain the reason for the charge. She was kind, professional, patient, and thorough in answering my questions. I truly appreciated the time she spent ensuring I understood everything. Excellent customer service and a very positive experience overall."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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madan patel

June 8, 2026

5  out of  5
rating by madan patel
"Very polite and professional"
We responded:
"Thank you for your kind review of State Farm Agent Rodney Shannon’s Team. We appreciate it!"
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Melody Spillane

June 4, 2026

5  out of  5
rating by Melody Spillane
"Chris Hescott very respectful , helpful, Good job all round ."
We responded:
"Thank you so much for the 5-star rating, Melody! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Franklin Bryant

June 2, 2026

5  out of  5
rating by Franklin Bryant
"Crystal was very professional and helped me to the fullest was patient with me. It is a pleasure to have her as my agent. She explained everything possible in a way I could comprehend went beyond what she had to do I appreciated her so much thanks again Franklin C Bryant"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Brooklyn to know that you had such a wonderful experience with us here on State Farm Agent Rodney Shannon’s Team."
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Elkanah Remodeling

June 1, 2026

5  out of  5
rating by Elkanah Remodeling
"The best agent and customer service staff. Don't was absolutely professional, knowledgeable and friendly"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Rodney Shannon’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Joseph Sierra

May 28, 2026

5  out of  5
rating by Joseph Sierra
"Great customer service, Quita was very helpful and answered all my questions! Thank you!"
We responded:
"Thank you for the fantastic review, Joseph! We are always here to help with your insurance needs here in Brooklyn . "
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alfonzo lee

May 27, 2026

4  out of  5
rating by alfonzo lee
"I dealt with Quita and she was a delight to deal with. She was helpful patient and knowledgeable."
We responded:
"alfonzo, thanks for this review. Here on State Farm Agent Rodney Shannon’s Team in Brooklyn, we truly value all opinions. "
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Terry Winston

May 27, 2026

5  out of  5
rating by Terry Winston
"I recently had the pleasure of working with Jay at StateFarm regarding my home insurance, and I cannot recommend him highly enough. From the very first interaction, he provided truly outstanding customer service.

Navigating insurance can often be stressful, but Jay was incredibly patient, responsive and empathetic, walking through a stressful situation. He went above and beyond to ensure my concerns was addressed.

It is rare to find such genuine dedication and professionalism. Thanks to Jay's excellent support, I feel confident and well-protected.

Highly recommended!

TW"
We responded:
"Terry, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Rodney Shannon’s Team is just a call or email away!"
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Andrew Agard

May 26, 2026

4  out of  5
rating by Andrew Agard
"Very good"
We responded:
"We appreciate your review, Andrew. Thank you for the kind words regarding State Farm Agent Rodney Shannon’s Team. "
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Emanuel Diaz

May 13, 2026

5  out of  5
rating by Emanuel Diaz
"They are the best! Thanks"
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Deborah Moultrie

May 5, 2026

5  out of  5
rating by Deborah Moultrie
"Chris from Statefarm on Fulton Street Brooklyn NY, gave me outstanding service. I am very pleased with the service he provided. Thank you Chris and Statefarm"
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Egyptt Barbie

April 29, 2026

5  out of  5
rating by Egyptt Barbie
"I had an excellent experience working with Chris at State Farm. He took the time to thoroughly explain all the details and helped me understand which policy best fit my needs. He was patient, professional, and extremely knowledgeable about the company’s products and services.

Chris also showed great understanding of my concerns and what I was looking for as a policyholder, which made the entire process smooth and stress-free. I truly felt supported and confident in my decision.

I couldn’t have chosen a better agent or company. Thank you, Chris, for helping me secure my renters insurance policy and for your outstanding customer service.

Highly recommended!

5 ⭐️’s - If you’re looking for great service, just ask for Chris. He will guide you every step of the way through the process, and you will leave feeling confident, secure, and well taken care of as a new policyholder."
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Lilian M

April 15, 2026

5  out of  5
rating by Lilian M
"Jay was very helpful, great customer services.
Thank you (⌒‿⌒)"
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Deja C

April 10, 2026

5  out of  5
rating by Deja C
"Chris was great, he provided very knowledgable and efficient service! He gave me a great rate and helped me setup my online account."
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EXPECT THABEST

April 8, 2026

5  out of  5
rating by EXPECT THABEST
"Quita Bush is a Excellent Team Member at Statefarm Rodney Shannon Office. She is very Knowledgable, Professional & Kind. Thank You for all of your help."
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Cassandra Bellabe- Rosemberg

April 8, 2026

5  out of  5
rating by Cassandra Bellabe- Rosemberg
"Jay and the entire team is so supportive and helpful. Customer service is wonderful . I am experiencing a tough time at this moment but the team has assisted me. I must add, Insurance is very expensive now and I hope they can decrease the payment amounts soon."
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Alana Albert

April 8, 2026

1  out of  5
rating by Alana Albert
"This is the worst car insurance company. Each time I’ve called to speak to a manager, I’ve been told within 24 hours the manager will get back to you, 24 hours the manager does not call. You mean to tell me, a paying customer cannot get access to speak to a manager. This company issued a surcharge fee, which was paid, and after the end of the surcharge date they continue to charge me the fee. I’ve been calling for months to get this issue changed. Every 6 months this company comes up with new ways to charge me and I pay it! The absolute worst"
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LATASHA JOHNSON

April 6, 2026

5  out of  5
rating by LATASHA JOHNSON
"I had a great experience with my State Farm agent Quita Bush. Even though she was new, she was very patient, willing to learn, and made sure all my questions were answered. Her dedication to providing great service really showed. I appreciate the time she took to help me, and I’d definitely recommend her"
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Edgar Gonzaga

April 6, 2026

5  out of  5
rating by Edgar Gonzaga
"Super patient!!! And great customer service highly recommend quita bush’s service"